Help & Contact
EXY Support
Get help with your account, a safety concern, privacy rights, or account deletion.
Email: support@haloaiservices.com
Include the email address used for EXY and a clear description of the issue. Never send your password, authentication token, or full payment-card details.
Email EXY SupportAccount access
Use the password-reset option on the sign-in screen if you cannot sign in. If the reset email does not arrive, check the address and junk folder before contacting support.
Report or block someone
Use the report or block control on the relevant introduction, profile, or conversation. A block is private and prevents the blocked account from continuing the relevant connection. For immediate danger, contact local emergency services; EXY support is not an emergency service.
Delete your account
Open the Settings tab, find Danger Zone, and choose Delete Account. See the account deletion guide if you are locked out.
Privacy requests
Email support with the subject "EXY data rights request" to request access, correction, deletion, restriction, portability, objection, or consent withdrawal. We may need proportionate information to verify that the request concerns your account.
Apple billing
If an App Store purchase is offered, Apple controls billing, cancellation, and refund requests. Use Apple billing support for payment issues.
More answers
Read Help for introductions and availability, Safety before meeting, and Community Standards for conduct rules.